The Translation Project Manager reports to the Program Manager, as part of Questel’s IP Programs Team, and runs assigned client patent projects for translation and filing on a day-to-day basis. This role is also responsible to successfully organize, manage, and deliver projects that meet the quality, time, and cost requirements of the clients’ business objectives.
Principal Duties & Responsibilities:
- Receive and confirm project requests from clients; prepare and send estimates
- Collaborate with Sales to develop an account cost structure which meets client needs
- Train internal teams on and document client expectations
- Ensure project outputs follow national patent law requirements, including content, formatting, and filing deadlines
- Establish a communication schedule to update stakeholders including the client and appropriate staff on the progress of the project and account
- Perform quality control measures on projects prior to delivery to clients
- Ensure that the project deliverables are on time, within budget, and at the required level of quality while adhering to client expectations
- Prepare and deliver completed projects to client, or ensure delivery is made to client designees by those deemed responsible
- Participate in and/or lead process improvement initiatives for the benefit of the team and the organization
- Foster teamwork by working cooperatively and effectively with others to resolve problems, and make decisions that enhance organizational effectiveness
- Provide feedback to Program Manager to improve Company proprietary software for accurately tracking the project lifecycle
