Wayfair is looking for a candidate to be a part of our global Translation Operations Team. You will support the in-house Translation Team in their daily translation project management and help drive improvements to our processes.
As a Translation Operations Intern, you will support translation projects across a growing number of requested languages and help ensure quality for translations from English into German. You will partner closely with Merchandising, Localization Engineering, Creative/Copy teams. Additionally, responsibilities will extend to freelancer communication, translation memory and glossary maintenance, and support recruiting of a pool of freelance translators in order to optimise quality and capacity to meet current and future business needs.
Requirements:
Translation/ Internal Coordination
● Support end-to-end translation projects of teams across multiple languages using our
translation management tools and systems, including regular communication with
colleagues on various translation projects
● Support recruiting and onboarding for our pool of 60+ freelance translators
● Help educate stakeholders on translation processes, nuances and best practices
● Support QA of German translations and maintenance of quality assets (translation
memory, style guide, glossary)
Process improvement/development
● Help identify technical and process issues or blockers and identify process improvement
opportunities
● Assist in maintaining and expanding our translation assets (e.g. translation memories,
glossaries)
Characteristics
● Possess strong problem-solving capabilities and excellent organisation skills
● Detail-oriented and communicative
● Ability to structure and analyse data
● Ability to create clear workflows and to improve on existing ones
● Build good working relationships with all internal and external stakeholders
● Ability to organise tasks effectively in a fast-paced environment and to work within tight
deadlines
● Ability to work with remote teams across multiple time zones
Basic:
● Excellent written, verbal and interpersonal communication skills in English and German
● Bachelor’s degree in translation, linguistics, communications or a related field
● Solid knowledge of the Microsoft/Google Suite, particularly spreadsheets
What will put you ahead of the curve:
● Experience working with CAT tools
● A passion for technology (e.g. databases, query/scripting languages) is highly desirable
